Still no cable and internet. Surprised? Not me. During my most recent phone call I was given 4 different reasons why I do not and or may not ever have cable and the call ended with the suggestion that I should just go down to the local office and see what they think about the situation. Charter, I officially hate you.
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Hello Ashley,
My name is Eric Ketzer, and I am a Manager with Charter Communications. I just finished reading your blog, and I was very disappointed to hear that we are not providing you with the service you deserve. From the post, I am not terribly sure what the issue is, but I would love to have my team look into it for you. If you would be interested in having us get this resolved for you or have any questions for us, please e-mail us at Umatter2Charter@chartercom.com.
Thanks,
Eric Ketzer
Communications Manager
Charter Communications
Sweet that you got a response to your blog entry from Charter within 24 hours! I hope Eric can resolve this positively for you! Congratulations again on the house! Miss and love you.
I hope he can resolve it too! I have emailed him, so we shall see…